Frequently Asked Questions

Why PrepareWise?

Why PrepareWise?

With PrepareWise there are no surprises and no gimmicks. To put it in simple terms, we offer some of the best freeze-dried food storage products on the market, and our business measures success based on quality, consistency, honesty and affordability.
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How is our freeze-dried food packaged?

In order to ensure our products remain fresh while in storage, all of our meals come in six-serving Mylar pouches that have an Oxygen Absorber inside, have been Nitrogen Flushed to get rid of excess oxygen, and are Triple Sealed keep out oxygen. These long-lasting pouches are then stored in heavy-duty, stackable polyethylene buckets that are perfect for storage and offer another layer of protection from rodents and water damage. Each bucket has convenient handles or grips for easy transport and weighs less than 40 pounds.
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How long is the shelf life for freeze-dried and dehydrated food?

When stored correctly, all of our meals can be stored up to 25 years, worry free, without deteriorating quality or the need for rotation. Residual oxygen levels in food storage is the main determining factor of how long the food will last.  With our unique system of packaging with an oxygen absorber and a nitrogen flush, our food pouches have residual oxygen levels well below 2%, the minimum standard in long term food storage. 
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Where is the best place to keep my food storage?

The ideal conditions are a cool, dark and dry place where the temperature is relatively consistent. View this blog post for more detail.
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How much water is required for a meal?

First of all, use boiling or hot water whenever possible as this will speed up preparation and provide you a hot meal. The average amount of water required is one cup per serving.
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Do you offer vegetarian options?

Actually, all our meals are vegetarian friendly, other then our freeze dried meat selections. Real meat contains fatty oils and amino acids that break down over time and do not retain their full nutritional value. Legacy Premium Food Storage products will hold their nutritional value longer and provide more health benefits to the person consuming it than other food storage companies' offerings. Best of all, you won’t even be able to taste the difference, and our meals can be enjoyed by everyone.
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How much food should we have stored for our family?

That’s the big question we’re here to help you answer, and every family has their own individual requirements. To start, we suggest you create a plan based on your specific needs. Then consult our Storage Calculator to help you determine the package that’s best for you.
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Do you ship outside the USA?

We have partnered with iGlobal Stores to handle our international checkout process. To take advantage of this service, simply click on the “International Customer” button at the first step of checkout and you will be taken to the iGlobal Stores checkout. All products will be transferred to the iGlobal Store where you will check out and view the order in your own currency.
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How long does shipping take?

*Due to increased demand, shipping times have increased to 4-7 business days for your order to leave our warehouse*

While many food storage companies are experiencing delayed shipping times, we have managed our inventory correctly and have plenty of Legacy Premium Food Storage on hand.  All domestic orders* are delivered via FedEx Ground service and generally ship from our warehouse within 3 business days after placing your order. Shipping will typically take 7-10 business days from the time your order leaves our warehouse, at which point we will provide you with tracking information.

*Please note that additional rates are applied on orders shipped to Alaska and Hawaii.

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What is your returns policy?

Most unused items can be returned within 30 days of delivery. Please click here to view the entire policy.
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How does free shipping work?

It's simple really. If you live in any of the 48 contiguous states of the USA and place an order, your entire PrepareWise purchase will be shipped to you free of charge! If you happen to live in Alaska, Hawaii, or Puerto Rico, we will happily ship to you, just not for free.  We will cover the same amount of shipping that we cover for domestic shipments and will ask you to pay the difference in the cost of the shipment.
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